Laboratory Corporation of America IT Customer Service Representative in Tampa, Florida
Specific position responsibilities are to assist divisional LabCorp clients and employees with IT support issues accomplished by staffing the Southeast IT ACD telephone queue. Support includes resetting passwords, troubleshooting application and system issues and arranging for on site support. Staffing of the position is imperative to maintaining and improving IT service levels and call center metrics.
License/Certification/Education: Normally an Associate's Degree in Computer Science w/3-5 years of experience.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.