Laboratory Corporation of America Support Services Team Lead in San Diego, California
We have a new opportunity open for a Support Services Team Lead in the NIPT Accessioning department at our location in San Diego, CA!
The work hours will be Tuesday-Saturday from 8:30am-5:00pm.
Responsibilities will include (but not limited to):
Functions/acts as a work leader in the Support Services department to coordinate workflow in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration
Responsible for reviewing and assigning work
Researches, troubleshoots, and follows-up on customer inquiries and problems
Troubleshoots and assists department employees in resolving problems
Performs administrative duties as assigned by Supervisor
Accurately enters data into the Laboratory Information Management System.
Prepares and organizes written data, reports, and other documents.
Responsible for the presorting, pickup and delivery of processed specimens to the laboratory
Adheres to quality control guidelines to ensure integrity of laboratory specimens and accurate data entry
This position is responsible for directing workflow, training, problem resolution and monitoring various systems reports
Requires a High School Diploma or GED equivalent
3+ years of applicable experience
Knowledge of office equipment and computer experience requiredThorough knowledge of Customer Services procedures and operations
Tuesday-Saturday from 8:30am-5:00pm
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.