Laboratory Corporation of America Technical Director -Clinical Chemistry in Phoenix, Arizona
Join LabCorp Diagnostics and you'll be a part of an innovative life sciences company that is deeply integrated in guiding patient care and providing comprehensive clinical laboratory services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions and pioneers new diagnostic technologies to improve the delivery of care. As a member of the LabCorp team, you will support a dedicated staff in resulting over 500,000 clinical samples a day, a volume that demands the most accurate and precise analysis possible. You'll join a collegial scientific staff who appreciates that on the other side of every sample, is a person who depends on us! LabCorp is a leader in laboratory medicine and we strive to meet the rapidly evolving healthcare needs.
Do work that matters. Join LabCorp and be a part of our team bringing laboratory diagnostics to a new level.
The Mid America Division of LabCorp is seeking a Clinical Chemistry Technical Director, located in Phoenix, AZ. This lab accessions 35,000 specimens daily. The Technical Director is responsible for providing overall direction and to serve as the technical advisor to the clinical laboratory.
Accurately responds to client inquires that are technical in nature
Effectively communicates with clients, physicians, nurses, pathologists and LabCorp staff, including Science Technology and Laboratory teams
Oversees the technical component of the laboratory to ensure that patient results are reported reliably
Reviews and reports patient results as needed, accurately, and with integrity
Ensures accuracy for all testing in the lab, including instrument performance and addressing root causes when issues arise
Guides implementation of new assays and instrumentation in lab
Serves as last-stop to solve clients' technical problems (i.e., test rejection)
Assists the Quality department to ensure all required regulations are followed
Participates in, reviews and approves validation plans and studies, ensuring accurate and timely data is provided
Attends client meetings, to support business development or address customers' concerns
Projects credibility and builds rapport with medical doctors'/Labcorp clients, providing quick/accurate responses to inquires
Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads
An interest in providing staff educational seminars, participation in national technical societies and publishing peer-reviewed manuscripts is encouraged
Occasionally performs bench work in unique testing situations
Sets the tone in the lab for performance and quality, ensuring techs perform duties correctly (i.e., handling specimens, pipetting)
Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces
PhD in Physical Sciences or MD (Board Certification--Clinical Chemistry)
2 years of experience in a clinical laboratory setting
Depth and breadth of experience within a clinical lab, understanding validation, quality control, proficiency testing, regulatory requirements
Leadership skills to work with lab staff, developing their capabilities and enrolling them in problem-solving/urgent matters
Deductive reasoning/analytical skills to reach resolution to customer inquiries or lab opportunities/issues
Knowledge of quality standards and accountable for providing accurate results
Ability to respond to stressful, urgent situations
Monday - Friday 7am-4pm
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.