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Laboratory Corporation of America Project Specialist in McLeansville, North Carolina

Compiles and evaluates data on standardization and protocols in regard to issues which may include, but are not limited to, methodologies, policies, procedures, and equipment. Makes recommendations to management and may coordinate implementation of new equipment/methodologies.

Job Responsibilities:

  • Initiate standard projects and reports based on defined SOPs and scrubs.

  • Understand trends within projects and question/communicate when volumes are out of norm.

  • Create scorecard to track project volumes for trending purposes.

  • Identify process improvement opportunities for assigned projects.

  • Collaborate with denial category owners on process improvement opportunities.

  • Complete all assigned projects within established time frames.


License/Certification/Education: Requires a High School Diploma or equivalent w/3-5 years directly applicable experience.

Required skills

  • Analytical skills demonstrated by ability to find trends and abnormalities in their environment.

  • Ability to recommend solutions for processing denials to the supervisor.

  • Should be detail oriented and pay close attention to details. Alerting the department management of any unusual trends they encounter.

  • Ability to problem solve demonstrated by examples in previous work experience where they identified a problem and did due diligence to solve the problem.

  • Ability to work well with others and not create conflict; internal and external customers.

  • Adaptability: Should feel comfortable with a changing environment such as changing duties, priorities, and SOP's.

  • Have knowledge of department DSO, Bad Debt, and Cash Goals.

  • Proficient in alpha/numeric typing.

  • Intermediate MS Excel and Access software skills with Marco experience a strong plus.

Preferred skills

  • Prefer previous medical billing experience, or receivables experience.

  • Advanced MS Excel and Access software skills

  • Prefer an Associates Degree




Monday - Friday 8-5 or 7-4

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.