Laboratory Corporation of America Customer Service Support Representative - Client in McLeansville, North Carolina

LabCorp (NYSE: LH), an S&P 500 company, is a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care. LabCorp reported net revenues of over $10 billion in 2017.

LabCorp is seeking Customer Service Support Representative for its McLeansville, NC location. This

position will be responsible for:

  • Handle incoming phone inquiries from Labcorp and subsidiary customers related to client billing questions/issues.

  • Understand oncology/reproductive testing as well as government billing rules around CPT codes reimbursable under the Physician Fee Schedule.

  • Process bill code changes/transfers and adjustments daily from phone inquiries or correspondence.

  • Use multiple systems to research, troubleshoot, and resolve problems and address client complaints.

  • Schedule: Mon-Thurs, 9am-6pm; Fri 8am-5pm


License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.




Monday - Thursday, 9am to 6pm, Friday - 8am to 5pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.