Laboratory Corporation of America Salesforce Administrator in Durham, North Carolina
Salesforce Technical Administrator ensuring optimal performance of Salesforce systems and products. Manage the various Salesforce environments -- Prod, QA, Sandboxes. Manage organization wide defaults and configurations. Managing Salesforce roles, profiles, sharing rules, workflows, and groups. Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. Importing sales department leads, contacts, and other data. Maintaining the Sales Cloud, as well as building custom reports and dashboards. Evaluating and installing new Salesforce releases. Documenting processes, including error reports and changes to field history tables. Manage production deployments.
Through knowledge and experience in all aspects of salesforce configuration and functional/technical capabilities
Create and manage objects, fields, page layouts, record types, workflows, approval processes, validation rules etc.
Experience in maintaining user roles, profiles and security settings
Experience in handling multiple projects/tasks
Experience in implementing monitoring services to identify issues proactively
Experience with database and data model concepts
Experience in sandbox, production deployments and CI/CD technologies and processes
Strong team player
Normally requires a B.S. Degree in Computer Science w/6+ years of experience.
Experience in executing day-to-day configuration, maintenance and support and improvement in salesforce platform.
Experience in organizational change management in implementation of new projects and process
Experience with Sales Cloud, Service Cloud, Community Cloud and Einstein Analytics
Experience in support and system administration in production environment and fix quickly end user issues.
8 AM - 5 PM
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.