Laboratory Corporation of America Product Analytics Lead in Durham, North Carolina
Labcorp is looking for a qualified Product Analytics Lead to join our Patient Team. This is an ideal job if you understand how to discover and document the nuances of data, business processes and business requirements. You should be able to engage the software development team and business stakeholders to ensure the teams are aligned and making the best decisions. The project team will be crafting SMART goals thanks to your presentation of the facts and insights from your analysis. If you excel as part of a highly skilled team, value total ownership of your work, and can't imagine a day without bringing clarity to complex systems of processes and data, this job is for you!
Qualifying Requirements, in order of importance:
Strong communication skills, both verbal and written as well as exemplary organizational skills
Google analytics, Pendo OR development of operational metrics
Ability to define Key Performance Indicators and implement dashboards to measure performance
Understanding of patient journeys and ability to analyze and identify opportunities based on metrics
Ability to write and groom user stories targeted to improve the user experience and drive specific outcomes
At least 5 years of experience in IT as a Business Data Analyst.
Solid understanding of SQL, stored procedures and ad-hoc query development. Comprehensive understanding of relational databases.
Ability to write requirements to extract data from existing databases, document transformation rules based on business requirements gathered from non-technical people.
Education / Training:
- Bachelor's Degree in Engineering, Information Systems Management or Computer Science; equivalent work experience can be substituted for a degree
Nice to have skills:
Knowledge of healthcare IT standards
Previous experience leading running scrum meetings
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.