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Laboratory Corporation of America Data Center IT Technical Specialist in Durham, North Carolina

The Technical Specialist maintains small field UPS Systems, contracts, and Inventory control for all Labcorp IT remote power conditioning systems in North America. The role will develop and maintain inventory management, life cycle management and coordinates the installation, replacement and decommissioning of small UPS systems using either Labcorp, and/or remote contracted resources. The role will forecast replacements, provide quarterly reporting and utilization, and develop site profiles to facilitate standard installation documentation. The role will coordinate with Infrastructure teams, and site managers and facilities teams to ensure appropriate power is available for site upgrades, replacements, and installations of new HW at Labcorp locations. The role may also assist in the day to day operations of the Data Center Services and perform power, network, and storage connectivity installations, maintenance and troubleshooting.

Knowledge:

  • Knowledge of Network and small server room UPS Power systems, Vendor offerings, and load calculations for single and 3 phase power installations.

  • Knowledge and familiarity with Data Center Infrastructure Management (DCIM) tools including Schneider Structureware, Eaton Power, and Liebert software applications.

  • Knowledge of Information Technology ticket tracking systems including Service Now.

  • Knowledge and experience with Hardware installations, and critical power management design.

  • Knowledge of Fluke equipment (or similar) to test cables and cross connects

  • Knowledge of Industry standards along with best practices in regards to telecommunications connectivity, network, and fiber.

  • Experience with hardware asset management systems

  • Knowledge of Data Center Receiving aspects to include: receiving of equipment, asset tagging and organizing.

  • Knowledge of PC skills, Office Suite of Tools, (including Visio)

  • Knowledge of Data Center Infrastructure Management (DCIM) tools and applications.

  • Understands network terminology to accomplish the connecting, patching and terminating cable to servers, switches and peripheral devices.

  • Understands power provisioning, Power Distribution Units and Environmental monitoring standards and requirements.

Requirements

Skills:

  • Troubleshooting - Determining causes of operating errors and identifying solutions.

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions and recommends, or implements the most appropriate one.

  • Installation - Installing equipment, machines, wiring, or programs to meet specifications.

  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Interpersonal Communication: - Effectively and efficiently gathers, understands, and clearly articulates both customer and internal requirements and expectations to desired outcomes; and effectively deal with a wide variety of personalities and work styles.

Abilities:

  • Multi Task - The ability to handle multiple tasks at one time and change priorities on short notice

  • Ability to rack and install servers and Data Center/Control Center hardware

  • Ability to work with, Cat 6, Cat 6e, fiber terminations and cabling, and properly route and dress cables.

  • Ability to read and operate test equipment

  • Ability to read and work from assembly drawings, diagrams, schematics, and written instructions.

  • Understand and maintain structured cabling and diverse cable routing

  • Ability to work with a highly motivated and technical team

License/Certification/Education: Normally requires a B.S. Degree in Computer Science w/5-7 years of experience.

Shift

1

Schedule

Monday through Friday, 8AM - 6PM. Occasional nights and weekends as required for project work. Candidate participate in an on-call team.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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