Laboratory Corporation of America Problem Resolution Specialist - Microbiology in Dublin, Ohio
LabCorp is seeking a Clinical Problem Resolution Specialist to join our Microbiology department in Dublin. This position will process microbiolgy specimens, work to resolve/troubleshoot problems with received samples, resolve pending/add-on testing and also provide customer service via phone/email with internal contacts (branch labs, customer service).
Resolve routine problems with samples received into the department
Process microbiology specimens
Resolve both pending and add-on testing
Work in multiple databases to research complex issues and questions
Provide assistance to other branches and customer service via email and phone calls
Review test forms for accuracy
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
High School Diploma or GED equivalent required. Bachelor's degree highly desired
Prior experience in a medical setting or experience with biological samples a plus
Knowledge of Microsoft Office suite required. Experience with Laboratory Information Systems preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Must be courteous with strong customer service orientation
Excellent multitasking abilities required
Strong flexibility and the ability to manage and adapt to changing priorities quickly
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.