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Laboratory Corporation of America Problem Resolution Specialist - Microbiology in Dublin, Ohio

LabCorp is seeking a Clinical Problem Resolution Specialist to join our Microbiology department in Dublin. This position will process microbiolgy specimens, work to resolve/troubleshoot problems with received samples, resolve pending/add-on testing and also provide customer service via phone/email with internal contacts (branch labs, customer service).

Responsibilities:

  • Resolve routine problems with samples received into the department

  • Process microbiology specimens

  • Resolve both pending and add-on testing

  • Work in multiple databases to research complex issues and questions

  • Provide assistance to other branches and customer service via email and phone calls

  • Review test forms for accuracy

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Requirements

  • High School Diploma or GED equivalent required. Bachelor's degree highly desired

  • Prior experience in a medical setting or experience with biological samples a plus

  • Knowledge of Microsoft Office suite required. Experience with Laboratory Information Systems preferred

  • Strong verbal and written communication skills and excellent ability to listen and respond

  • Must be courteous with strong customer service orientation

  • Excellent multitasking abilities required

  • Strong flexibility and the ability to manage and adapt to changing priorities quickly

Shift

1

Schedule

Friday-Monday, 6:00am-4:30pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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