Laboratory Corporation of America IT Manager- Verint WFO in Burlington, North Carolina

Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. With net revenue in excess of $9 billion in 2016, LabCorp's 50,000 employees serve clients in 60 countries.

LabCorp is seeking a Verint WFO-IT Manager for it's Burlington, NC location.

  • Manage the technical configuration and administration of the Verint Workforce Optimization system, DataPipe and MasterControl applications.

  • Lead the technical support team.

  • Understand business requirements and convert these to technical configuration or custom code technical specifications.

  • Provide subject matter expertise on the technical capabilities of these applications.

  • Manage the integrations and interfaces with other applications..

  • Manage and perform Unit Testing activities.

  • Apply patches and bundles to applications.

  • Manage all environments for these applications.

Estimate work effort and develop project work plans

Requirements

License/Certification/Education: Normally B.S. Degree required w/5-7 years of experience.

Shift

1

Schedule

8:00 am - 5:00 pm, Monday through Friday.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.