Laboratory Corporation of America IT Manager- Verint WFO in Burlington, North Carolina
Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. With net revenue in excess of $9 billion in 2016, LabCorp's 50,000 employees serve clients in 60 countries.
LabCorp is seeking a Verint WFO-IT Manager for it's Burlington, NC location.
Manage the technical configuration and administration of the Verint Workforce Optimization system, DataPipe and MasterControl applications.
Lead the technical support team.
Understand business requirements and convert these to technical configuration or custom code technical specifications.
Provide subject matter expertise on the technical capabilities of these applications.
Manage the integrations and interfaces with other applications..
Manage and perform Unit Testing activities.
Apply patches and bundles to applications.
Manage all environments for these applications.
Estimate work effort and develop project work plans
License/Certification/Education: Normally B.S. Degree required w/5-7 years of experience.
8:00 am - 5:00 pm, Monday through Friday.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.