[{"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 12158\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Tuesday - Saturday: 11:00AM - 8:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-18 20:32:49", "url": "http://labcorp.jobs/xml/28802897/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12158", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 28802897}, {"country_short": "USA", "city": "RTP", "description": "Requisition Number: 12152\nJob Title: Call Center Team Leader\nCategory: Customer Svcs-Spec Mgmt\n\nCity: RTP\n\nState / Province: North Carolina\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: 8:00 AM - 4:30 PM Monday - Friday\nRequirements: License/Certification/Education: This position requires a Bachelor's Degree in Biology, Chemistry, or related field to include completion of 16 credit hours of Chemistry, 16 credit hours of Biology, and 3 credit hours of math. Will require 2 years of Customer Service Experience.\nJob Description: \nThe Genetics Services department of the Center for Molecular Biology and Pathology is seeking a Customer Service Team Leader to join their team. This position will have first shift hours from 8:00 AM - 4:30 PM Monday - Friday.\nThe team leader in the Genetics Customer Services department acts as a work leader for our customer service representatives. This employee will coordinate workflow of 6 or more Customer Service Representatives. The employee will have the ability to research, troubleshoot, follow-up, and resolve account inquiries and problems related to all aspects of LabCorp\u2019s genetics services. Provides guidance and expertise to work group in resolving customer problems. Trains new employees. Assigns and reviews work of assigned employees including scheduling and prioritizing. Working under minimal supervision, and reports to the Supervisor of Genetics Customer Service.\nLaboratory Corporation of America\u00ae Holdings, an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $5.0 billion in 2010, over 31,000 employees worldwide, and more than 220,000 clients, LabCorp offers clinical assays ranging from routine blood analyses to HIV and genomic testing. LabCorp combines its expertise in innovative clinical testing technology with its Centers of Excellence which include The Center for Molecular Biology and Pathology. LabCorp conducts clinical trials testing through its Esoterix Clinical Trials Services division. LabCorp clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies. The 7,000-acre Research Triangle Park is the largest research park in the United States, and is home to over 140 organizations (Biotechnology, Pharmaceuticals, Healthcare, and Information Technology /Telecommunications) and has around 45,000 full time employees entering the Park each day. The Research Triangle itself is named for the Triangle formed by the three universities: Duke University at Durham, the University of North Carolina at Chapel Hill, and North Carolina State University in Raleigh. Interested candidates should submit their resume and cover letter online at www.labcorpcareers.com.", "date_new": "2012-05-18 20:32:12", "url": "http://labcorp.jobs/xml/28802793/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Call Center Team Leader", "reqid": "12152", "state": "North Carolina", "state_short": "NC", "location": "RTP, NC", "uid": 28802793}, {"country_short": "USA", "city": "RTP", "description": "Requisition Number: 12150\nJob Title: Customer Service Representative\nCategory: Customer Svcs-Spec Mgmt\n\nCity: RTP\n\nState / Province: North Carolina\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: 8:30 AM - 5:00 PM Tuesday - Saturday\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent though an associate's degree in a related field is preferred.1-3 years of applicable experience in the medical field is strongly preferred.\nJob Description: \nThe Center for Molecular Biology and Pathology is seeking a Customer Service Representative to join their team! This position will have first shift hours from 8:30am - 5:00pm Tuesday - Saturday.\nThe CSSR serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquiries and problems for maternal serum clients and samples. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties and other duties as requested by department management. The Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries and problems. Evaluates new procedures on methods under direct supervision of department supervisor or group leader.\nThe Center for Molecular Biology is celebrating over 20 years of service in the Research Triangle Park area. As a pioneer in polymerase chain reaction (PCR) and leader in diagnostic genetics, oncology, and infectious disease testing, CMBP has been working with physicians, government agencies, and hospitals to better serve our patients. With our high volume of patient service centers and contracted collection facilities, LabCorp can satisfy many of our patients' diagnostic needs.About LabCorp\u00ae Laboratory Corporation of America\u00ae Holdings, an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $5.5 billion in 2011, over 31,000 employees worldwide, and more than 220,000 clients, LabCorp offers more than 4,000 tests ranging from routine blood analyses to reproductive genetics to companion diagnostics. LabCorp furthers its scientific expertise and innovative clinical testing technology through its specialized labs and the LabCorp Specialty Testing Group: The Center for Molecular Biology and Pathology, National Genetics Institute, ViroMed Laboratories, Inc., The Center for Esoteric Testing, Litholink Corporation, Integrated Genetics, Integrated Oncology, DIANONSystems, Inc., Monogram Biosciences, Inc., Colorado Coagulation, and Endocrine Sciences. LabCorp conducts clinical trials testing through its Esoterix Clinical Trials Services division. LabCorp clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies. To learn more about our organization, visit our Web site at:www.labcorp.com.", "date_new": "2012-05-18 20:29:41", "url": "http://labcorp.jobs/xml/28802388/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Representative", "reqid": "12150", "state": "North Carolina", "state_short": "NC", "location": "RTP, NC", "uid": 28802388}, {"country_short": "USA", "city": "Hollywood", "description": "Requisition Number: 12136\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Hollywood\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 11:00AM - 7:30PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-17 19:52:58", "url": "http://labcorp.jobs/xml/28766712/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12136", "state": "Florida", "state_short": "FL", "location": "Hollywood, FL", "uid": 28766712}, {"country_short": "USA", "city": "RTP", "description": "Requisition Number: 12132\nJob Title: Specialty Lab Assistant\nCategory: Customer Svcs-Spec Mgmt\n\nCity: RTP\n\nState / Province: North Carolina\n\nAssigned Shift: 3\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: 10 PM - 6:30 AM Monday - Friday\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent though an Associate\u2019s degree in the sciences is preferred (MLT, CNA, etc). 1-2 years of experience in a clinical environment preferred.\nJob Description: \nThe Center for Molecular Biology and Pathology is seeking a Specialty Lab Assistant to join their team! This position will have third shift hours from 10:00 PM \u2013 6:30 AM Monday - Friday. This position will be receiving, accessioning, and performing data entry for pathology specimens. Will handle high volumes of human samples in the preparation of clinical diagnostic testing. May have other duties as assigned by management. \n\n\nAbout LabCorp\u00ae Laboratory Corporation of America\u00ae Holdings, an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $5.5 billion in 2011, over 31,000 employees worldwide, and more than 220,000 clients, LabCorp offers more than 4,000 tests ranging from routine blood analyses to reproductive genetics to companion diagnostics. LabCorp furthers its scientific expertise and innovative clinical testing technology through its specialized labs and the LabCorp Specialty Testing Group: The Center for Molecular Biology and Pathology, National Genetics Institute, ViroMed Laboratories, Inc., The Center for Esoteric Testing, Litholink Corporation, Integrated Genetics, Integrated Oncology, DIANONSystems, Inc., Monogram Biosciences, Inc., Colorado Coagulation, and Endocrine Sciences. LabCorp conducts clinical trials testing through its Esoterix Clinical Trials Services division. LabCorp clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies. To learn more about our organization, visit our Web site at:www.labcorp.com.", "date_new": "2012-05-17 19:52:49", "url": "http://labcorp.jobs/xml/28766708/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Specialty Lab Assistant", "reqid": "12132", "state": "North Carolina", "state_short": "NC", "location": "RTP, NC", "uid": 28766708}, {"country_short": "USA", "city": "Santa Fe", "description": "Requisition Number: 12122\nJob Title: Clerk\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Santa Fe\n\nState / Province: New Mexico\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 31.00\n\nWork Schedule: Mon-Fri, 1st Shift\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of experience.\nJob Description: Performs a wide variety of clerical and administrative duties generally in support of an organizational unit. Duties include, but not necessarily all of the following, setting up and maintaining files, answering telephone, taking messages, organizing, researching, and developing departmental reports, typing various correspondence, statistical reports, composing routine correspondence in response to inquiries, opening, sorting and distributing mail, monitoring office supplies, and performing various related duties including those pertaining to the particular department.", "date_new": "2012-05-17 19:47:59", "url": "http://labcorp.jobs/xml/28766637/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Clerk", "reqid": "12122", "state": "New Mexico", "state_short": "NM", "location": "Santa Fe, NM", "uid": 28766637}, {"country_short": "USA", "city": "New York", "description": "Requisition Number: 12107\nJob Title: Client Services Representative\nCategory: Customer Svcs-Spec Mgmt\n\nCity: New York\n\nState / Province: New York\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Mon-Fri, 1st Shift\nRequirements: License/Certification/Education: Normally requires Bachelor\u2019s Degree in related medical or biotechnological field w/1-3 years of applicable experience\nJob Description: \nAddresses and evaluates internal and external client inquiries, concerns, and trends. Serves as client liaison for all medical, technical, sales, and support services. Documents client documentation and patient records.", "date_new": "2012-05-16 19:00:40", "url": "http://labcorp.jobs/xml/28737425/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Client Services Representative", "reqid": "12107", "state": "New York", "state_short": "NY", "location": "New York, NY", "uid": 28737425}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 12048\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Tuesday - Saturday: 8:00AM - 5:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-15 19:01:12", "url": "http://labcorp.jobs/xml/28705723/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12048", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 28705723}, {"country_short": "USA", "city": "Hollywood", "description": "Requisition Number: 12049\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Hollywood\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 1:30PM - 10:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-15 18:58:42", "url": "http://labcorp.jobs/xml/28705651/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12049", "state": "Florida", "state_short": "FL", "location": "Hollywood, FL", "uid": 28705651}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 12013\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 11:00AM - 8:00PM\nRotating Saturday\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-14 18:41:04", "url": "http://labcorp.jobs/xml/28674926/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12013", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 28674926}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 12012\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Sunday: 11:00AM - 8:00PM\nMonday - Thursday: 10:00AM - 7:00PM\n\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-14 18:40:39", "url": "http://labcorp.jobs/xml/28674908/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "12012", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 28674908}, {"country_short": "USA", "city": "Raritan", "description": "Requisition Number: 11853\nJob Title: Customer Service Support Representative - Outbound Call Center\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Raritan\n\nState / Province: New Jersey\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Mondays to Fridays, 9:30 am to 6:00 pm\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience in Medical Assisting or Phlebotomy.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-08 18:20:44", "url": "http://labcorp.jobs/xml/28540267/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Representative - Outbound Call Center", "reqid": "11853", "state": "New Jersey", "state_short": "NJ", "location": "Raritan, NJ", "uid": 28540267}, {"country_short": "USA", "city": "Worchester", "description": "Requisition Number: 11809\nJob Title: Specimen Processing Specialist - Baystate Hospital, MA\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Worchester\n\nState / Province: Massachusetts\n\nAssigned Shift: 2\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Tuesdays to Saturdays, 10:30 am to 7:00 pm\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent; 1-3 years of experience in a clinical laboratory setting is preferred.\nJob Description: This is a multi-discipline position with 3 primary components: specimen accessioning, sample splitting/sorting and data entry. Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas. Performs all paperwork, technical and non-technical procedures required to process and submit specimens. Assigns specific computer generated identification numbers, checks for accuracy and records all items processed. Operates data entry terminals and automated data systems, follows standard sequences/coding when entering data and corrects, edits, and/or verifies data entered into automated systems. Must be able to perform eSIS audits to resolve any outstanding problems.", "date_new": "2012-05-08 18:19:35", "url": "http://labcorp.jobs/xml/28540199/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Specimen Processing Specialist - Baystate Hospital, MA", "reqid": "11809", "state": "Massachusetts", "state_short": "MA", "location": "Worchester, MA", "uid": 28540199}, {"country_short": "USA", "city": "Phoenix", "description": "Requisition Number: 11850\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Phoenix\n\nState / Province: Arizona\n\nAssigned Shift: 2\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Thursday and Saturday 7:30 am - 4:30 pm with overtime as business needs require\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience. Must be able to work overtime as business needs require.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-08 18:17:41", "url": "http://labcorp.jobs/xml/28540107/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "11850", "state": "Arizona", "state_short": "AZ", "location": "Phoenix, AZ", "uid": 28540107}, {"country_short": "USA", "city": "Uniondale", "description": "Requisition Number: 11768\nJob Title: Customer Service Support Representative - Uniondale, NY (Part time)\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Uniondale\n\nState / Province: New York\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Part Time\n\nStandard Hours: 20.00\n\nWork Schedule: Mondays to Fridays\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience in customer service, phlebotomy or medical assisting.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-07 20:14:28", "url": "http://labcorp.jobs/xml/28484972/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Representative - Uniondale, NY (Part time)", "reqid": "11768", "state": "New York", "state_short": "NY", "location": "Uniondale, NY", "uid": 28484972}, {"country_short": "USA", "city": "Uniondale", "description": "Requisition Number: 11767\nJob Title: Customer Service Support Representative - Uniondale, NY (Part time)\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Uniondale\n\nState / Province: New York\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Part Time\n\nStandard Hours: 20.00\n\nWork Schedule: Mondays to Fridays\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience in customer serve/phlebotomy/medical assisting.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-05-07 20:14:05", "url": "http://labcorp.jobs/xml/28484956/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Representative - Uniondale, NY (Part time)", "reqid": "11767", "state": "New York", "state_short": "NY", "location": "Uniondale, NY", "uid": 28484956}, {"country_short": "USA", "city": "Dublin", "description": "Requisition Number: 11607\nJob Title: MT/MLT Customer Service Representative\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Dublin\n\nState / Province: Ohio\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Tuesday thru Friday 9:30am-6pm\nSaturday 8am to 4:30pm\nOff days Sunday and Monday\nRequirements: \nRequires Associates Degree or Higher, prefer BA/BS\nMust be a MLT or MT\n1-3 years of applicable experience in Customer Service\nWell organized\nAble to multi-task\nDemonstrates attention to detail\nAble to work independently\nSupports and explains reasoning for decisions\nTeam player\nPositive attitude\nWorking knowledge of Outlook, Word and Excel\nExcellent communications skills\nAble to manage difficult and/or emotional customer situations\nMust pass a data entry test with 4000 ksph and less than 5% error rate\nAble to adjust schedule on short notice\nWilling to learn additional duties within the department\nJob Description: \nThis is an excellent opportunity for a MLT or MT to be part of the laboratory service environment away from the bench. \nActs as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries. Has knowledge of commonly used concepts, practices and procedures within the medical field.\nMaintains logs/records, organizational skills, research information, time management, use computerized databases, written and verbal communication with LabCorp customers and employees, switchboard training", "date_new": "2012-05-01 19:40:47", "url": "http://labcorp.jobs/xml/28306435/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "MT/MLT Customer Service Representative", "reqid": "11607", "state": "Ohio", "state_short": "OH", "location": "Dublin, OH", "uid": 28306435}, {"country_short": "USA", "city": "Irvine", "description": "Requisition Number: 11565\nJob Title: Client Services Supervisor\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Irvine\n\nState / Province: California\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday, 8:00AM - 5:00PM\nRequirements: License/Certification/ Education: Normally requires an Associates Degree w/1-3 years experience in Customer Service.\nJob Description: Supervises the day-to-day functions of the Customer Service area. Directs supervisory responsibility for 10-20 employees, exempt and non-exempt. Responds to and resolves complex problems related to lab results and services provided. Responsible for employee evaluations and disciplinary actions. Accountable for performance of department. Reports to the Manager of Customer Service.", "date_new": "2012-04-30 18:16:57", "url": "http://labcorp.jobs/xml/28270273/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Client Services Supervisor", "reqid": "11565", "state": "California", "state_short": "CA", "location": "Irvine, CA", "uid": 28270273}, {"country_short": "USA", "city": "Winter Park", "description": "Requisition Number: 11474\nJob Title: Specimen Accessioner\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Winter Park\n\nState / Province: Florida\n\nAssigned Shift: 2\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 6:00PM - 2:30AM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-2 years of experience.\nJob Description: Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpacks specimens from branches or ports and routes specimens by type to various staging areas. Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquots sample for departments. Prepares excess specimen samples for storage and resolves and document problem specimens.", "date_new": "2012-04-26 18:26:54", "url": "http://labcorp.jobs/xml/28204008/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Specimen Accessioner", "reqid": "11474", "state": "Florida", "state_short": "FL", "location": "Winter Park, FL", "uid": 28204008}, {"country_short": "USA", "city": "Dublin", "description": "Requisition Number: 11375\nJob Title: MT/MLT Customer Service Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Dublin\n\nState / Province: Ohio\n\nAssigned Shift: 2\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday thru Friday\n3:30pm to Midnight\n\n\nRequirements: \nRequires Associates Degree or Higher, prefer BA/BS\nMust be a MLT or MT\n1-3 years of applicable experience in Customer Service\nWell organized\nAble to multi-task\nDemonstrates attention to detail\nAble to work independently\nSupports and explains reasoning for decisions\nTeam player\nPositive attitude\nWorking knowledge of Outlook, Word and Excel\nExcellent communications skills\nAble to manage difficult and/or emotional customer situations\nMust pass a data entry test with 4000 ksph and less than 5% error rate\nAble to adjust schedule on short notice\nWilling to learn additional duties within the department\nJob Description: \nThis is an excellent opportunity for a MLT or MT to be part of the laboratory service environment away from the bench. \nActs as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries. Has knowledge of commonly used concepts, practices and procedures within the medical field.\nMaintains logs/records, organizational skills, research information, time management, use computerized databases, written and verbal communication with LabCorp customers and employees, switchboard training", "date_new": "2012-04-23 20:52:29", "url": "http://labcorp.jobs/xml/28081934/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "MT/MLT Customer Service Rep", "reqid": "11375", "state": "Ohio", "state_short": "OH", "location": "Dublin, OH", "uid": 28081934}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 10276\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Wednesday, Friday, Saturday: 10:00AM - 7:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: \nServes as a liaison in the Contact Center to resolve LabCorp client, patient and branch personnel inquires and problems. Researches, troubleshoots, resolves and documents customer inquiries. Performs a wide variety of administrative duties to support resolution of inquiries and problems. Performs wide variety of client and patient communication via inbound and outbound phone calls.", "date_new": "2012-03-14 02:55:00", "url": "http://labcorp.jobs/xml/27125579/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "10276", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 27125579}, {"country_short": "USA", "city": "RTP", "description": "Requisition Number: 9713\nJob Title: Genetic Counselor\nCategory: Customer Svcs-Spec Mgmt\n\nCity: RTP\n\nState / Province: North Carolina\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: 8:30 AM - 5:00 PM Monday - Friday\nRequirements: License/Certification/Education: Master\u2019s Degree in Genetic Counseling. Experience preferred, though not required.\nJob Description: \nThe Center for Molecular Biology and Pathology (CMBP) is seeking a Genetic Counselor to join the Genetics Services department. This position will have first shift hours from 8:30am - 5pm, Monday - Friday. \nCMBP is a leader in Diagnostic Genetics testing. The Genetics Services department supports many departments within the Center including our Biochemical and Molecular Genetics departments. This position will interpret results of genetic tests to physicians and genetic counselors and assist them in determining others at risk for a specific genetic disorder. \nThe Center for Molecular Biology is celebrating over 20 years of service in the Research Triangle Park area. As a pioneer in polymerase chain reaction (PCR) and leader in diagnostic genetics, oncology, and infectious disease testing, CMBP has been working with physicians, government agencies, and hospitals to better serve our patients. With our high volume of patient service centers and contracted collection facilities, LabCorp can satisfy many of our patients' diagnostic needs.\nAbout LabCorp\u00ae Laboratory Corporation of America\u00ae Holdings, an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $5.5 billion in 2011, over 31,000 employees worldwide, and more than 220,000 clients, LabCorp offers more than 4,000 tests ranging from routine blood analyses to reproductive genetics to companion diagnostics. LabCorp furthers its scientific expertise and innovative clinical testing technology through its specialized labs and the LabCorp Specialty Testing Group: The Center for Molecular Biology and Pathology, National Genetics Institute, ViroMed Laboratories, Inc., The Center for Esoteric Testing, Litholink Corporation, Integrated Genetics, Integrated Oncology, DIANONSystems, Inc., Monogram Biosciences, Inc., Colorado Coagulation, and Endocrine Sciences. LabCorp conducts clinical trials testing through its Esoterix Clinical Trials Services division. LabCorp clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies. To learn more about our organization, visit our Web site at:www.labcorp.com. The 7,000-acre Research Triangle Park is the largest research park in the United States, and is home to over 140 organizations (Biotechnology, Pharmaceuticals, Healthcare, and Information Technology /Telecommunications) and has around 45,000 full time employees entering the Park each day. The Research Triangle itself is named for the Triangle formed by the three universities: Duke University at Durham, the University of North Carolina at Chapel Hill, and North Carolina State University in Raleigh.", "date_new": "2012-02-22 21:50:08", "url": "http://labcorp.jobs/xml/26691577/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Genetic Counselor", "reqid": "9713", "state": "North Carolina", "state_short": "NC", "location": "RTP, NC", "uid": 26691577}, {"country_short": "USA", "city": "New York", "description": "Requisition Number: 9165\nJob Title: Client Services Manager\nCategory: Customer Svcs-Spec Mgmt\n\nCity: New York\n\nState / Province: New York\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Mon - Fri, day shift\nRequirements: License/Certification/Education: Requires a Bachelor\u2019s Degree w/greater than 7 years experience in related healthcare field.\nJob Description: \u2022 Oversee 14+ seat client services operations responsible for both the Oncology business in the New York Laboratory as well as a specific focus on the Oncology franchise from a network perspective \u2022 Directly supervise Client Services Supervisor \u2022 Responsible for the staffing, mentoring, coaching, training and retention a high performance team. \u2022 Positively and successfully communicate the goals and objectives of Client Services and the division to employees. \u2022 Prepare annual performance reviews of direct reports on a timely basis and promotions for staff. Provides continuous informal feedback and takes disciplinary action (as required) to maintain staff performance. \u2022 Work with Client Services Senior Management to manage network client service expenses and determine workload capacities and staffing needs. \u2022 Direct troubleshooting client service issues with personal involvement as necessary. \u2022 As an active participant of the broader Client Services Management team, maintain regular communication between management and employees on strategic as well as transactional topics. Coordinate the development and implementation of protocols and practices and ensure global protocols and practices are followed. \u2022 Assist peer Client Services Management in handling exceptional or sensitive situations with customers and/or other departments as well as partnering to insure national standards are met. \u2022 Work collaboratively with groups within Integrated Oncology including sales, laboratory and medical staff, as well as external clients to meet company wide needs (both locally and nationally). \u2022 Ensure that consistent high standards of service and commitment to quality are met across the network of laboratories \u2022 Meet with Regional Sales Managers to troubleshoot issues and for general updates. \u2022 Work with Sales Representatives and appropriate in-house staff to be proactive in meeting the customer\u2019s needs. \u2022 Analyze data and provide written reports as needed. \u2022 Assure compliance with all appropriate integrated policies and protocols.", "date_new": "2012-02-06 22:30:38", "url": "http://labcorp.jobs/xml/26345775/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Client Services Manager", "reqid": "9165", "state": "New York", "state_short": "NY", "location": "New York, NY", "uid": 26345775}, {"country_short": "USA", "city": "Birmingham", "description": "Requisition Number: 8512\nJob Title: Customer Service Support Representative\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Birmingham\n\nState / Province: Alabama\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday 7:30AM - 4:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).", "date_new": "2012-01-12 23:25:26", "url": "http://labcorp.jobs/xml/25872510/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Representative", "reqid": "8512", "state": "Alabama", "state_short": "AL", "location": "Birmingham, AL", "uid": 25872510}, {"country_short": "USA", "city": "Westborough", "description": "Requisition Number: 8548\nJob Title: support Services Supervisor\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Westborough\n\nState / Province: Massachusetts\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: m-f 8-5\nRequirements: License/Certification/Education: Normally requires an Associate\u2019s Degree w/3-5 years of experience in related field. Normally requires a Valid Driver\u2019s License along with a clean driving record.\nJob Description: Supervises most laboratory support operations in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration. Performs a wide variety of administrative duties for designated departments/lab. Processes and maintains payroll records for the department. Responsible for policies and procedures.", "date_new": "2012-01-11 19:49:08", "url": "http://labcorp.jobs/xml/25831272/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "support Services Supervisor", "reqid": "8548", "state": "Massachusetts", "state_short": "MA", "location": "Westborough, MA", "uid": 25831272}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 8324\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 1\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 2:00PM - 11:00PM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison in the Contact Center to resolve LabCorp client, patient and branch personnel inquires and problems. Researches, troubleshoots, resolves and documents customer inquiries. Performs a wide variety of administrative duties to support resolution of inquiries and problems. Performs wide variety of client and patient communication via inbound and outbound phone calls.", "date_new": "2012-01-06 18:49:40", "url": "http://labcorp.jobs/xml/25736535/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "8324", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 25736535}, {"country_short": "USA", "city": "Tampa", "description": "Requisition Number: 8233\nJob Title: Customer Service Support Rep\nCategory: Customer Svcs-Spec Mgmt\n\nCity: Tampa\n\nState / Province: Florida\n\nAssigned Shift: 3\n\nRegular / Temporary: Regular\n\nFull Time / Part Time: Full Time\n\nStandard Hours: 40.00\n\nWork Schedule: Monday - Friday: 5:00PM - 1:30AM\nRequirements: License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.\nJob Description: Serves as a liaison in the Contact Center to resolve LabCorp client, patient and branch personnel inquires and problems. Researches, troubleshoots, resolves and documents customer inquiries. Performs a wide variety of administrative duties to support resolution of inquiries and problems. Performs wide variety of client and patient communication via inbound and outbound phone calls.", "date_new": "2011-12-29 22:27:13", "url": "http://labcorp.jobs/xml/25606930/job", "country": "United States", "company": "Laboratory Corporation of America", "title": "Customer Service Support Rep", "reqid": "8233", "state": "Florida", "state_short": "FL", "location": "Tampa, FL", "uid": 25606930}]
